Training Library
A ledger of academic papers, books, and miscellaneous resources related to negotiation, crisis response, and decision-making.
Who Cares Wins
This book is a compilation of true life-and-death crisis negotiations told through the eyes of the negotiators. By drawing on their reflections to resolve the situation, you will not only learn something transferable, but you will be inspired to be an agent of social good for the benefit of all humanity. The experiences shared here also represent excellent case studies for mental health professionals.
These riveting cases from Hong Kong are arranged and explained through a unique eight Cs model developed by one of the authors, and are complemented by a similar story from a former unit chief of behavioral science of the FBI in the USA. Self-taught acrylics artist and trained hypnotherapist Karma Castilho endows this book with a number of artworks that personify what crisis negotiators are mentally hoping to achieve through their negotiations. - June 2022
Authors / Publishers: Dr. Gilbert Wong